Job Security

DISCLAIMER: There is some language in here today (techincal, health insurance jargon) you may not understand. Don't let this deter you. There is a lesson to be learned. Look past all the legalese and see the true meaning and intent of this blog. God Bless You!!

Well, after an absence of Mika on the Mind, Finally today I was pushed over the edge..........again.

I am a Coordination of Benefits Specialist for a great, non-profit health insurer. I LOVE my job and I typically love my teammates. However, today I owe a HUGE debt of gratitude to those DUMMIES that can't seem to do anything right. You see, if it weren't for stupid people, I would have no job....or at least I would have nothing to DO while I'm "working". Possibly even my yearly raise would have been smaller or non-existent like 50% of those employed for the same compamy I am. (For this I am grateful)

So today, I come across these comments that are posted to explain that a member has Medicare due to being a kidney dialysis patient. As ALL COB reps know (or should because it's one of the first things we are trained on as a COB rep), when a member has Medicare due to ESRD (End Stage Renal Disease or kidney failure) and are on a group plan, that group plan is primary for..............wait...............You all don't need to know all this boring stuff. The point is..........this:

So this COB rep posted the comments completely WRONG. So I sent her my typical NICE e mail that asked her to correct them. What was her response...........??

"Well, I posted what the other rep said was right.

If you tell me what it should be, I will fix it."

Okay.....Hold your horses "COB REP"!!! I thought we were COB reps because we ALL had the special training and extensive experience to support the functions we are asked to do. I thought that when someone tells you something is WRONG with what you did, you would want to be a responsible adult and a "keep-worthy" employee. I thought that when an opportunity is presented to learn something, we all take that as a stepping stone and build upon that knowledge to ensure less mistakes in the future and lower instances of customer inquiries.

Well, apparently you lazy, self seeking, 'give-it-to-me-on-a-silver-platter' want to do nothing; this is not you. So what did I do.......?? I responded with something very near this:

"Well, I understand that you would like me to give you the information. However,

you posted that you called Medicare and verified the information. What you put

on the narrative is not the same as the comments you posted. Can you please

corect the comments to match your narrative?"

To my amazement (which Im thinking now that I shouldn't have been THAT amazed), she responded with something like this:

"Well, I just looked at what the other rep posted.

I don't know what I should be posting.

If you just tell me what to post, I will post it.

This is just really frustrating."

WWWHHHEEELLLLLL YES IT IS!!!!!

YOU HAVE NO IDEA HOW FRUSTRATING THIS, CHICK!!!

So I kindly responded:

"Well okay, since I have already done all the homework here it is:

Post ESRD BSC Primary thru 6/30/2011

Post ESRD BSC Secondary effective 7/1/2011"

So what did she do.......?? She posted:

ESRD BSC Primary thru 6/30/2011 and

ESRD BSC Secondary effective 7/30/2011

And DELETED another comment that we are NEVER supposed to delete!!!

Now Wait just a doggone minute!! I just outlined exactly what you needed to post and did NOT say to delete anything. What on God's Green Earth is wrong with people? Are my communication skills lacking? Am I typing Greek? Am I dyslexic? What could possibly explain this gross misinterpretation of my instructions??

All I can say is this........you might want to take this advice if you have a coworker like this. Honestly..........this is solid, pass it on to your kids advice!!! Are you ready for it??.........................

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Next time I go to work and we have a potluck....I want to know which dish SHE brought.......why.....??

Because. If she can't follow these simple, outlined, easy, to the point instructions layed out for her like Kindergarten coloring instructions....................

HOW IS SHE SUPPOSED TO FOLLOW A RECIPE?!?!?!?!?!?

Wow.........Whew.......Whoa!!!

Ok so I've been missing in action for a few days.

Seems no one has ticked me off lately. Imagine that.

However, I did have coffee spit all over me last night but it was so funny that I could hardly get mad. After all, when you see someone come so far out of character to laugh that hard....it's completely NOT a matter of anger or agitation. (he knows who he is....)

So I had to REALLY think, who has earned the blog for the day? Who in this world was making me mad or agitated this week? Who has earned the Prize of Purturbed? Well, let me tell ya, it's an ongoing struggle for me to stay happy when I feel bombarded with these good intentioned "friends and family" that seem to think that all the hard work I've done is invalid. They seem to believe that if I drink this juice and take that pill and wear that garment, I can look fantastic in mere minutes (probably 15 minutes as tight as those things look...it would take that long to get it on).

While I appreciate that 9 months ago I would have needed that, I have now learned the value of hard work, discipline and stick-to-it-tiveness. I won't be paying over $100 for a garment to suck me in. I won't be paying several hundred dollars over the next 6 months to buy your weight loss products while you sign up people under you to make you more money. MLMs are NOT for me. It's nothing personal, really, so please don't take it that way.

So............THANK YOU to you all who have made it clear that my workouts and my disciplined lifestyle is not enough. THANK YOU to all you who have made it clear that there is no need to eat healthy, I could just take that juice. THANK YOU to all you that have helped me understand that I can sit on my backside, slip into a $100+ garment and look 2-3 sizes smaller.......Wait.....It just hit me!!! THAT'S the key. You L O O K 2-3 sizes smaller. That's so funny......

I AM 4-5 SIZES SMALLER!!!! And I saved money instead of spending it. I saved hundreds of dollars by NOT eating so much!!! No need to LOOK like anything I'm not. I really AM smaller and I really WILL stay this way because it's not about a mask, it's not about deception for me. It's about real, true, honest self love and God Esteem that I have gained during these last 9 months.

You know......that brings up another point. Ahaha In 9 months a wonderful thing can occur. We know 9 months is the gestational time for a fantastic miracle to take place. From the first dividing of a single cell, the incredible duplication of chromosomes and DNA to the miraculous birth of a little life...........9 short months. That has happened to me!! In 9 months, a new miraculous life has been created. I'm better, Smarter, Smaller and So much Happier.

So again (disclaimer time) if you are selling or wearing these items, just please pray and be sure you are doing it for the RIGHT reasons. I have heard that it's great support for your back. I have heard that the juice is full of antioxidants. I have heard that the vitamins are good for you. That is fantastic!! Just check your heart. I think we ALL (me included) need to be sure that what we are spending our time and money on, and the things we are promoting are things that would please God. HE is the only one that REALLY matters anyway. And one last thing.........

Can't we all get along???